| Issue ID | 1368120 |
| Internal NHTSA # | 10970118 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML250 |
| Model Year | 2015 |
| File date | 01/04/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Driving vehicle all day no problems . It just turned 20,000 miles. Was driving on road when vehicle started surging, like out of fuel, went down road a little further and it happened again . This time i smelled strong diesel fuel fumes. Smoke starting coming out from under hood. . I pulled off road and shut car off. I opened hood lots of smoke and engine compartment completely soaked with diesel fuel ! Had to call roadside assistance. Got towed in to mercedes benz of north haven ct. Service dept today says looks like a rodent chewed something in your engine compartment. And that caused your fuel leak. Therefore we are not covering anything under warranty. It will cost about $4500 to fix . This is ridiculous and vehicle is under full warranty and extended warranty ! I was driving this car all day . It broke down at 2:30 in the afternoon.. Mercedes benz is lucky the car didn't catch firer and burn to the ground. Mauro motors needs to make good on the warranty and fix at no charge. I have a automotive background and just cant buy what they are saying the cause is from.. We own 2 mb vehicles and this is unheard of. We will contact our lawyer about this issue if not resolved. Regards, [xxx] [xxx] h: [xxx] c:[xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OXFORD, CT |
| VIN pattern | 4JGDA0EB2FAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
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| Dealer's ZIP code |